About

Working with complex organisations to solve multi-dimensional communication challenges, rbl has a proven approach to strategic branding that saves time, reduces risk and improves outcomes.

Our Approach

We collaborate with you to discover, define, design and deliver the creative and commercial solutions you need to succeed in a brand-led world.

Discover

We discover the true health of your current brand and the insights you need to move your organisation forward.

We start off by listening carefully to the views of your senior people, employees, customers and partners. Only when we fully understand where you are today, can we work with you to develop the brand.

Our services at this stage include:

  • Customer and employee satisfaction
  • Brand perception analysis
  • Marketplace analysis
  • Stakeholder engagement

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Define

We define the strategic platform and unique brand VOICE that will engage your employees, customers, partners and more.

We will work with you to debate, define and articulate a clear brand strategy for the future using a highly interactive workshop and our bespoke Brand VOICE model that articulates your Vision, Offer, Identity, Culture and Essence. 

Our services at this stage include:

  • Brand strategy
  • Brand architecture
  • Naming
  • Core messaging
  • Communications planning
  • Culture and behaviours

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Design

We design identity systems that cut through any and every channel, with clarity, consistency and impact.

Assessing creativity is too often managed subjectively. Using co-creation, testing and our insight-led design process we remove subjectivity to ensure real engagement and impact with your audiences.

Our services at this stage include:

  • Core identity
  • Brand look and feel
  • Brand guidelines
  • Core assets and templates

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Deliver

We deliver the content, campaigns and communications that change the way people think, feel and act.

We believe that the key to delivering a truly omni-channel brand is to start with the right proposition, one that targets the ‘sweet spot’, where your objectives overlap with your audiences’ needs and wants.

Our services at this stage may:

  • Launch a new brand, product or service
  • Strengthen your employer brand
  • Persuade your audience to buy, give, act or get involved
  • Grow and support a community of brand advocates

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"It is an important time to galvanise and drive the positive impact of sport on society which is why we have updated and launched an exciting new Commonwealth Sport brand to keep pace with our ambition."

David Grevemberg
Chief Executive, Commonwealth Sport

"With rbl’s strategic process we now have a compelling way to explain both what we do, how we work and most importantly why we exist. The rebrand has given us added momentum as we modernise our organisation, inside and out."

Jackie Macaulay
Chief Operating Officer For CABE

"rbl were able to help us shape our thoughts and ideas about the long-term future of this organisation and provide clarity and focus. They are excellent communicators with a unique ability to tell a complex story in a simple and engaging way.”

Andy Hunt
Chief Executive, British Olympic Association

"Working towards tight deadlines, and with expectations for the event running high, rbl showed their vast experience and creativity to successfully take on the job of balancing our different audience needs, while still creating a truly inspiring campaign."

Charlotte Bagg
Communications Manager (Events), WWF

We produce award-winning brands for diverse public and private sector clients including FTSE 100 companies, public bodies, academic institutions, elite sports properties, social enterprises and entrepreneurial businesses.

Clients, past and present include

Sport
Birmingham 2022 Commonwealth Games
British Olympic Association
Commonwealth Games Federation
Laureus
Motorsport UK
Prodrive
World Triathlon
World Sailing

Education
Birmingham City University
Cranfield University
Royal College of Surgeons of Edinburgh
University of Greenwich
University of Hull
University of Warwick
University of West of England

Membership
CABE
IDTA
NFU
The Engineering Council

Science and Innovation
Innovate UK
Ufi
UKRI

Utilities and Services
Balfour Beatty
London Waste and Recycling Board
Severn Trent
Suez
telent
Waterlogic

Not for profit
Meningitis Now
WaterAid
WWF

Corporate
Active Care Group
Amcor
AC Lloyd
Lockton
PXP
TTSP
Volkswagen

We collaborate with clients to co-create the brand they want to own. After all, it’s your brand not ours.

Origin

Back in 2004 Rebecca Battman saw the opportunity to establish an independent brand consultancy that would combine big agency thinking with small agency commitment.

With a background in Design and Brand Management following a Masters degree at the Royal College of Art, Rebecca knew that managing the creative process was as important as being creative in the first place. She wanted to provide clients with the perfect balance of strategy, creativity and delivery from an expert and agile team.

Rebecca had developed a methodical and structured approach to many of the complex communications challenges that clients were facing, aligning their business and brand strategies through a process of collaboration and co-creation.

This same fundamental Strategic Brand Planning process is in use by the agency today. It’s simple, logical and flexible, saving time, reducing risk and improving outcomes.

Our key stages: Discover, Define, Design, Deliver, cover everything an ambitious organisation could need for a strategic brand review from initial research to creative execution. This process flexes to meet the needs of all projects from full strategic branding programmes to distinct brand campaigns.

An essential element of Rebecca’s early approach was our Brand VOICE model that we still use today to articulate each organisation’s Vision, Offer, Image, Culture and Essence in a clear and compelling narrative. We have helped hundreds of different organisations to define their own unique voice to better engage employees, customers and partners.

Today our strategic branding agency is managed by a senior team who bring additional strength and depth to our offer: Adam Concar, Karen Newbold and Steph Beesly are in turn supported by a core team motivated by quality not quantity. Based in Leamington Spa, we support brands across the UK, from London to Edinburgh, and around the world from Madrid to Rio.

We remain independent in nature and independent in thought.

Ultimately, we create powerful brands to deliver bold ambitions.